From time to time it is necessary for a user of the Site to supply us with data in order to use the functions on the Site and other related services that We may provide to you. If you wish to contact us or make a query, you may be asked to provide your contact information and personal data including but not limited to your name, phone number and e-mail address, which is necessary for us to handle your query and provide the relevant services. The provision of your personal data is completely voluntary. EcoCeres is committed to preserving the confidentiality, integrity and security of your personal data that is supplied to us through our Site.

EcoCeres strives to give you the best user experience as our customers and business partners to the extent possible. By using the Site, you agree that We may collect, use and/or disclose your personal data supplied by you for the following purposes:

1. to offer and provide products and/ or services to you;
2. to conduct due diligence, Know-Your-Customer (KYC) and any other necessary compliance review and screening, and financial assessment;
3. to conclude and execute contracts, sales orders and agreements;
4. to manage business relationships, and target marketing towards you;
5. to maintain sales, payments and accounts management;
6. to comply with applicable legal and regulatory requirements, including but not limited to anti-money laundering, anti-corruption and anti-bribery laws of applicable jurisdictions and competent authorities; and
7. other purposes as notified at the time of collection.

We may transfer such data for the purposes referred to above and will only share on a strictly confidential and need-to-know basis with:

• group companies, subsidiaries and associated companies of EcoCeres;
• authorised agents, contractors or third party service providers who provide services to EcoCeres in connection with the operation of our business and owe a duty of confidentiality to EcoCeres;
• a competent public authority, government, court where it is necessary to comply with a legal or regulatory obligation to which EcoCeres is subject to or as permitted by applicable law;
• new or prospective buyers and their advisors in connection with the organisation and management of our business including but not limited to mergers, acquisitions and implementation of controls.

We have implemented policies with the objective of safeguarding your privacy from unauthorised access, improper use, alteration or destruction. Where your personal data have been transferred to companies within the EcoCeres group and/or to authorised third parties located outside of your country, We take all necessary technical and organizational security measures and procedures, in accordance with applicable data protection laws and standards, to ensure that your personal data are exclusively processed for the purposes mentioned above and that adequate levels of protection have been implemented in order to safeguard your personal data. Any such transfer of personal data of the abovementioned purposes will be secured by encryption. All EcoCeres employees and service providers are bound by confidentiality obligations. The systems and applications used to process personal data can only be accessed by persons who need the data in the performance of their duties and for the abovementioned purposes.

If the electronic data is managed by a third party on behalf of EcoCeres, We require the third party in question to comply with comprehensive information security requirements and demonstrate the same level of confidentiality.

We regularly monitor, assess and evaluate the effectiveness of our security measures and make timely and appropriate adjustments.

We keep personal data for such period that is necessary for the fulfillment of the purposes for which it was collected or as required or permitted by applicable laws. Personal data is deleted or anonymised from our systems when the retention period has expired or the grounds for the processing no longer exist. Contractual data and personal data collected at the time of contract execution is stored for the duration of the contractual relationship or the term of the contract. Data processed on the grounds of legal obligations and statutory requirements is stored for the period prescribed and defined by the local laws in the respective jurisdictions that We operate business in.

You have the right to access your personal data and ask for it to be updated or deleted at any later time. If you have requests or questions relating to the handling of your personal data, or other privacy related query, please get in touch with us via email at enquiry@www.eco-ceres.com.